| 2024-06-21 23:20:04 |
We see massive capacity and physical link failures between the data centers in Munich and are investigating. |
eng |
| 2024-06-21 23:20:04 |
SEE ENG |
ger |
| 2024-06-22 00:39:57 |
We have opened trouble tickets with the fibre and the data center providers and suspect faulty patch or construction work. The redundancy works and all faulty ports have been deactivated. |
eng |
| 2024-06-22 00:39:57 |
SEE ENG |
ger |
| 2024-06-22 01:51:06 |
The fault cannot be fixed on site, so an OTDR team is activated and the fiber needs to be measured and tested. |
eng |
| 2024-06-22 01:51:06 |
See ENG |
ger |
| 2024-06-22 03:33:37 |
The error has been localized, found and now fixed. The cause was cable work by the carrier, during which one of our fibers was damaged and has now been re-spliced.
Why the carrier did not immediately establish the connection between our failure and local work and inform us remains to be clarified in further investigation work. |
eng |
| 2024-06-22 03:33:37 |
|
ger |
| 2024-06-22 03:33:56 |
The error has been localized, found and now fixed. The cause was cable work by the carrier, during which one of our fibers was damaged and has now been re-spliced.
Why the carrier did not immediately establish the connection between our failure and local work and inform us remains to be clarified in further investigation work. |
eng |
| 2024-06-22 03:33:56 |
See ENG |
ger |