Rz089status Version 2.0

Start: 2024-07-21 02:00:00
Department: Rechenzentrum
Priority: Ausfall
End: 2024-07-31 16:56:01
Affected: Alle Kunden
Typ: Stoerung
DateTime Description Lang
2024-07-21 15:03:00 We have observed multiple link issues and packet losses on one of the DWDM links between Munich and Vienna. We are in the process of escalating these issues with the line provider for further investigation and resolution. eng
2024-07-21 15:03:00 See DE ger
2024-07-21 15:13:36 The carrier has acknowledged the issue and is actively working on a solution to address the problem. In the meantime, the redundant link is operational to maintain the service. eng
2024-07-21 15:13:36 See DE ger
2024-07-27 01:18:07 Problem occurred again in the afternoon and carrier has now restarted the DWDM equipment, we are still waiting for the RFO. eng
2024-07-27 01:18:07 See DE ger
2024-07-31 22:56:29 Carrier resolved the issue by rebooting the devices. eng
2024-07-31 22:56:29 See DE ger